At Premium Barrel Room, we take pride in delivering your whiskey safely and promptly. Please review the details of our shipping policy below to ensure a smooth experience.
Shipping Regions
- We currently ship to most states within the United States.
- Restricted States: Due to legal regulations, we cannot ship to certain states. Please check our website during checkout for availability.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We partner with reliable carriers to ensure safe and timely delivery. Estimated delivery times are as follows:
- Standard Shipping: 3–7 business days.
- Express Shipping: 1–3 business days.
Delivery times may vary based on the destination and shipping method selected at checkout.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the destination, and the shipping method selected. You will see the total shipping fee during checkout before completing your purchase.
Age Verification
As required by law, all customers must be 21 years or older to purchase and receive shipments of alcohol.
- A valid government-issued ID must be presented upon delivery.
- Carriers are instructed to verify the recipient’s age at the time of delivery.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number to monitor your delivery’s progress.
Lost or Damaged Shipments
While we take every precaution to pack your order securely, damage or loss during transit can occasionally occur:
- Damaged Shipments: Contact us within 48 hours of delivery with photos of the damaged items and packaging.
- Lost Shipments: If your order does not arrive within the expected timeframe, contact us for assistance.
Contact Us
If you have any questions or need further assistance with your shipment, our customer service team is here to help:
- Email: sales@premiumbarrelroom.com
- Phone: +1 (530) 903-5094
We strive to provide a seamless and satisfying shipping experience. Thank you for choosing Premium Barrel Room!